The Information Tamer, Deborah Gleason | Customer Relationship Management Tools

Speaker Sheet with following topics From Firefighting to Frameworks Planning for What’s Next Without Losing Your Mind Learn how to turn chaos into clarity by using practical tools to shift from reacting to building strategy. Ideal for organizations in transition or looking to realign. The ROI of Inclusion Why Accessibility Is a Business Sustainability Issue This talk connects accessibility to the bottom line. Audiences will walk away with a new understanding of how accessibility drives efficiency, innovation, and long-term viability. Succession Without the Stress Building a Smarter Future Without Burning Out Your Team Clear, adaptable strategies to help leaders and boards prepare for the inevitable changes — with less drama and more sustainability. Get Out of the Jargon Jungle Clear Communication for Complex Topics Learn how to communicate across departments, audiences, and attention spans without sacrificing clarity or context.

OTHER TOPICS

Disability Isn’t a Side Note

Centering Accessibility in Everything You Do An engaging look at how accessibility is not just a compliance box, but a cornerstone of equity, inclusion, and good business.

From the Basement to the Big Time

Great for entrepreneurs and students. I will walk you through some of the challenges that come with growth. Getting the mindset to ask for an accept (yes and pay for) help. Some critical data and measurements you should keep in your back pocket.
I can also customize a presentation to meet your needs.

Systems That Stick

Building Strategy You Can Actually UseThis talk breaks down how to build strategic plans that don’t sit on a shelf. Full of actionable insights on accountability, follow-through, and alignment.

Document IT Communicate IT Succeed

Great for a wide variety of individuals and businesses. Three is a criticality to maintaining documentation and procedures. From risk mitigation to training, they make a difference. And being able to talk to anyone about your plans is a key ingredient to success.